Webinar Date: 
Thursday, July 24, 2014
Course CE Credits: 
1 Nursing Contact Hour
Course Format: 
Recorded Event
Course Target audience: 
This presentation was intended for staff from many levels
disciplines and settings (both acute care and long term care). Attendees included
behavioral health staff
nurse practitioners
Nursing Home Administrators
Social Workers and Case Manages from both Acute and Long term care.
Course Description: 

Limited health literacy has been linked to increased health disparities, poor health outcomes, increased use of health care services, and several health care safety issues, including medical and medication errors. Improving health literacy for all Americans has been identified as one of the 20 necessary actions to improve health care quality on a national scale. The challenges of making sense of health information are especially great for the increasing proportion of people aged 65 years and older in the United States. This webinar will discuss this topic and how they face unique issues related to physical and cognitive functioning that can make it difficult for them to find and use appropriate health information.

Course Learning Objectives: 

After viewing this webinar you will be able to:

  • Define health literacy
  • Discuss the impact of low health literacy on the older adult patient outcomes
  • State 3 evidence-based strategies utilized in communication with the older adult with low health literacy


Course Disclaimer: 

The presenter has no conflict of interest. This activity has no commercial support or sponsorship.

The New York University College of Nursing is accredited as a provider of continuing education by the American Nurses Credentialing Center's Commission on Accreditation.


Author: Jacqueline Close, PhD, RN, GCNS-BC,
FNGNA Clinical Nurse Specialist, Medical/Surgical/Telemetry Units Pomerado Hospital

Dr. Jacqueline F. Close has practiced nursing for more than 30 years and has experience in a wide variety of fields. She is intimately familiar with medical, surgical, ICU (to include liver transplants and open heart surgery), orthopedics, psychiatry, and education. Currently the Medical/Surgical/Telemetry Clinical Nurse Specialist at Pomerado Hospital, San Diego, Dr. Close’s primary area of expertise and certification is in Gerontology. She has direct oversight of programs for fall prevention, delirium prevention in hospitalized older adults and prevention of functional decline in hospitalized older patients. A strong advocate for evidence-based practice and research, Dr. Close is a member of the Palomar Health Biomedical Ethics Committee, serves as an ELNEC trainer and is an unwavering advocate for Palliative Care programs, education and training. She is on the board of directors for the National Gerontological Nurses Association and is an active participant in the Gerontological Advance Practice special interest group. She has published in the Journal of Hospice and Palliative Nursing on delirium in palliative care. Doctor Close completed her Master’s degree at Point Loma Nazarene University in 2005 and her PhD at the University of San Diego in 2012.